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  • Launching the Arabic language Qmatic website

    Catering to our wide Pan Arab audience, the official Arabic language Qmatic website has now gone live. Commenting on the launch, Sven-Olof Husmark, CMO said: “We are very excited to be announcing the launch of our Arabic site as it builds upon our ongoing commitment to offer the highest level of ...

  • Qmatic won 44 new deals last week

    We are extremely proud that so many clients around the world choose Qmatic as a partner to improve their operations and customer experience. Last week only, we closed 44 new deals in 17 countries (Belarus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Italy, Japan, ...

  • Qmatic help Ica Maxi Erikslund boost online shopping with efficient drive thru collection outlet

    The most important reason for this rapid increase is their focus on simple and effective collections in the drive thru. Since Ica Maxi Erikslund started its online initiative two years ago, the store has become the largest outlet for online shopping within Ica. Shopping for food online will become...

  • Qmatic help Bankia introduce the "speedy customer service" initiative

    Bankia are creating a new type of agile branches to allow customers and non-customers to pay bills and make transfers also outside of normal opening hours. The challenges: To create agile branches that offer the same service as traditional banks, but with different operating hours To understand ...

  • Qmatic Appoints Peter Lundqvist as new CMO

    Mölndal, Sweden, May 12, 2017 - Senior marketing executive Peter Lundqvist is appointed Chief Marketing Officer at Qmatic. As the head of global marketing he will play a key role in driving the worldwide growth of Qmatic. “Peter brings extraordinary business and marketing leadership to Qmatic in ...

  • Ica Supermarket makes investment for the future with Qmatic Orchestra

    Customer experience is always in the focus at Ica Supermarket Hisings Kärra. The grocery store Ica Supermarket Hisings Kärra decided to go for Qmatic Orchestra to improve customer satisfaction and to cater for future customer needs. “It is always about making things simpler for the customer, it is...

  • September

  • Qmatic creates a seamless and reliable environment for customers and staff at Darlington Borough Council

    “The Qmatic solution provides us with the capability to manage our customers’ journey in the centre helping to set expectations and keep customers informed. A workforce of around 260 flexible staff are easily trained on the system and how best to use its functionality supporting health and safety ...

  • Humboldt-Universität zu Berlin is increasing employee and customer satisfaction with Qmatic Orchestra

    “It is all much easier and faster, to the benefit of our employees and visitors.”Dr. Jochen O. Ley, Head of Counselling and Information Services The challenges:• Complexity of demands • Flexible integration of new student assistants • Use of Context Marketing Read the full case study here (PDF, ...

  • May

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